Nikhil Plappally

HR Professional

With over 5 years of experience in Human Resources, Administration, and Communication, I specialize in creating efficient HR systems and fostering positive workplace environments.

Nikhil Plappally

About Me

I am a dedicated HR professional with a Master's degree in Business Administration from the University of New Brunswick. With over 5 years of experience in Human Resources, Administration, and Communication, I bring a comprehensive skill set to any organization.

I excel in utilizing various information systems including Microsoft Office 365, HRIS, CRM, ERP, and ATS systems. My strong strategic organizational and time management skills, coupled with excellent communication capabilities, allow me to effectively manage complex HR functions and administrative operations.

Currently, I serve as a Co-Founder at LinkNB, where I leverage my expertise to drive business growth and foster meaningful professional connections.

Education

MBA from University of New Brunswick

Experience

5+ years in HR & Administration

Certification

Associate Professional in HR (aPHR)

Business

Managing Partner at LinkNB

Professional Experience

Virtual Gurus

Remote

08/2024 - Present

Virtual Assistant

  • Effectively managed administrative functions to support HR operations, including preparation of letters, reports, and presentations
  • Acted as a key resource for company client (ClearDent Dental Practice) documents through Confluence (JIRA) software
  • Reviewed, edited, and updated various HR documents, ensuring compliance with company standards and regulatory requirements
  • Created and analyzed financial and service reports on a weekly, monthly, and quarterly basis
  • Managed multiple projects of online clients including ERP and CRM systems

LinkNB

Fredericton, NB

12/2024 - Present

Co-Founder

  • Conducted thorough research and data gathering to support internal departments
  • Integrated QuickBooks for financial management, reducing bookkeeping time and improving expense tracking accuracy
  • Developed and maintained HR and legal documentation systems, ensuring compliance with regulations
  • Attended networking events and job fairs to build relationships with clients across different domains

Call Center Guys

Fredericton, NB

09/2023 - 02/2024

Communications Coordinator

  • Trained new employees virtually and in-person in sales and marketing of third party products and services
  • Participated in planning and implementing personalized communication strategies for customers
  • Supported operations team and account executives with arranging meetings both in-person and virtually
  • Conducted ongoing training programs, acquiring advanced skills in pitching sales

Rhize

Saint John, NB

05/2023 - 09/2023

HR Coordinator (Internship)

  • Implemented diverse sourcing methods to attract qualified candidates and build talent pipeline
  • Strengthened employer branding efforts and executed targeted social media recruitment campaigns, increasing candidate engagement by 40%
  • Conducted recruitment of candidates & coordinated orientation and pre-employment training for new hires
  • Provided HR and administrative support to the CEO including managing projects and bookkeeping
  • Managed the filing system through Project Management software for the office

Toit Brewing Company

Bangalore, India

05/2020 - 07/2022

HR Coordinator

  • Developed and implemented data-driven recruitment strategies, aligning with industry trends
  • Successfully led full-cycle recruitment, filling more than 30 positions annually
  • Facilitated quarterly data integrity audits to ensure data is updated timely on GreytHR (HRIS) and OneDrive
  • Accurately processed employee requests in the HRIS system, ensuring compliance and minimizing errors
  • Captured and reported monthly HR data and metrics to improve decision-making processes

Skills & Expertise

MS Office Suite

Advanced proficiency in Word, Excel, PowerPoint, and Outlook for document creation and data analysis.

Sharepoint & Google Suite

Experience with collaborative tools for document management and team coordination.

Administration & Operations

Skilled in managing administrative functions and operational processes efficiently.

Database Management

Proficient in organizing and maintaining structured data systems for efficient retrieval.

Confidential Report Management

Experience handling sensitive information with appropriate security measures.

Customer Service

Strong ability to address client needs and provide excellent support.

Project Management

Skilled in planning, executing, and closing projects efficiently and on schedule.

HRIS & ATS Systems

Experience with Human Resource Information Systems and Applicant Tracking Systems.

Communications

Excellent verbal and written communication skills for effective information sharing.

Data Analytics

Ability to analyze data and derive actionable insights for decision-making.

CRM Systems

Experience with Customer Relationship Management tools for tracking interactions.

Office Management

Skilled in coordinating office activities and maintaining efficient workflows.

Key Projects

LinkNB

December 2024 - Present

Co-Founded a platform for community development and its B2B side for driving revenue. As a Co-Founder, I've been instrumental in establishing the business strategy, building partnerships, and implementing digital solutions to connect communities and businesses across New Brunswick.

StartupBusiness DevelopmentDigitalisation

Measuring Success

May 2023 - Sep 2023

Tracked key metrics like employee turnover, engagement scores, and time-to-hire. Regularly reviewed and adjusted strategies based on feedback and changing business needs. Aligned HR goals with overall business objectives to demonstrate value to leadership.

HR AnalyticsBusiness AdministrationData Analysis

Technology and Automation

May 2023 - Sep 2023

Implement tools like HRIS (Human Resource Information Systems) and CRM (Customer Relationship Management) to streamline processes such as payroll, client relations, Social Media automations, benefits administration, and performance management.

HRIS Database ManagementBusiness AdministrationCustomer Relationship Management (CRM)Optimization

Employer Branding

May 2023 - Sep 2023

Developed and executed a comprehensive employer branding strategy, leveraging social media, company websites, and employee testimonials. Partnered with the marketing team to create engaging content showcasing company culture, values, and career growth opportunities. Developed a candidate communication framework, ensuring timely updates and feedback at every stage of the hiring process. Designed an onboarding program to welcome new hires and set them up for success from day one. This resulted in 40% increase in candidate engagement for different positions.

Business AdministrationEmployer BrandingCommunication Strategy

Education & Certifications

Education

Master of Business Administration (MBA)

University of New Brunswick

Fredericton, NB

2022 – 2024

Achievements:
  • Elected as the Primary Student Graduate Representative for the University of New Brunswick Academic Program Review Committee

Professional Certifications

Associate Professional In Human Resources (aPHR)

Human Resource Certification Institute (HRCI)

Volunteering Experience

Communications & Events Officer

Mental Health Committee of the University of New Brunswick

Responsibilities:
  • Attended and participated in youth-led initiatives at the University and outside to reach out to students
  • Coordinated orientation events to help communicate program services within the University
  • Contacted external stakeholders for support for the betterment of students

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